Great service! Better service than any other bank I've ever been too!
A couple weeks ago I went into the branch and was pleasantly greeted by Cherise, I was having a bad day but she possessed an aura which was so kind just talking to her calmed me down. She was very professional and also a beautiful person inside as well as her appearance. She was understanding for the reason of my visit and her demeanor was so sincere. In all my visits at NFCU, or any bank, I've never witnessed the customer service she provided to me. God truly lives in her, thank you Cherise, blessings to you and your family and thank you for helping me.
Absolutely amazing & fast service
Had the door closed on my face, and claimed I couldn't be let in to make a much needed emergency withdrawal due to "security reasons" even though their atm machine was malfunctioning.
Honestly, there was 1 representative I encountered a few weeks ago and I really wanted to leave a review regarding my experience and how they treated me but I chose not to because I try not to do that based on one visit.
Really wish ussa would open locations. Nfcu its just to pathetic and mainly useless
Navy Federal Credit Union is a US Bank based in Alexandria, Maryland. Navy Federal Credit Union is located at 7678-D Richmond Hwy, Alexandria, VA 22306, USA.
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