Interesting that some people had bad experiences. I didn't!
have used them for years and have never been disappointed
I had a glass shower door, mirror and a window for an outside door installed. It took awhile to get the shower glass due to the holiday season.
Tina at the front desk was vert helpful. We wanted to replace the clear glass in our front door to obscure glass. Because of the way the door is built it was not possible. However, she referred me to another company that could help us.
We've used Del Ray Glass before and were pleased with their service.
Just placed my 4th order with them over the last 7 years - always a fabulous experience, nice people (Tina helped this time), and the product is always exactly what I ordered. Thank you for continuing to be my neighborhood glass company!
Order to replace 5 windows ($1975) placed 11/18. Materials arrived and attempted to install 12/7. Materials were ordered incorrectly (grids wrong style/color) and re-ordered. Materials arrived 1/4 and attempted to install 1/6. Materials were ordered incorrectly again (wrong sizes); only 1 of 5 windows correct. Company will send tech to install one window on Monday (1/9) and re-measure to re-order for third time. Will update this review and rating upon completion of 4th attempt. Update (1/20): Materials ordered incorrectly for third time; only 1 of 4 windows was installed. Three windows need to be reordered for 4th time. Left VM for General Manager (Tom Graham) at 1315 and requested return call to discuss how to resolve this disconnect. Overall rating reduced to 1.5 stars; will provide update. Update (2/3): Was able to make significant progress once we were able to engage Mr. Graham. Remaining three windows were finally ordered correctly and installed today. Company sent a team of three people and they completed the work in under 90 minutes. Would rate experience overall as two (2) stars; would look for other options if similar services were required in the future.
The installers were extremely courtesy and professional. They charged a decent price for all. I would definitely use them again.
Del Ray Glass Shower Door Co is a US Home Goods Store based in Alexandria, Maryland. Del Ray Glass Shower Door Co is located at 6621 Richmond Hwy, Alexandria, VA 22306, USA.
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